Shipping policy

Shipping Policy

Effective Date: August 10, 2026

At BOOZIFY™, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders within the Philippines.

Order Processing

Orders are processed during our regular business hours:

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Monday – Saturday
9:00 AM – 4:00 PM (GMT+8)

Orders placed outside business hours, on Sundays, or on Philippine public holidays will be processed on the next business day.

Order processing begins only after:

  • Payment has been successfully received and verified (where applicable).

  • All required order information has been provided.

  • Personalized artwork, engraving, or design proofs have been approved (for customized orders).

Processing Time

Estimated processing times are as follows:

Ready-to-Ship Products

  • Typically processed within 1–2 business days after payment confirmation.

Personalized & Customized Orders

  • Typically processed within 3–5 business days after payment confirmation and final approval of artwork or personalization details.

Large-volume corporate orders, bulk purchases, or special projects may require additional production time. Estimated completion dates will be communicated during order confirmation.

Delivery Coverage

BOOZIFY™ currently delivers nationwide within the Philippines through trusted third-party courier partners.

Delivery availability may vary depending on the courier's service coverage and the destination.

Delivery Time

Estimated delivery times begin after your order has been processed and handed over to the courier.

Typical delivery estimates are:

  • Metro Manila: 1–3 business days

  • Luzon: 2–5 business days

  • Visayas: 3–7 business days

  • Mindanao: 4–10 business days

Delivery times are estimates only and may vary depending on courier operations, destination, weather conditions, holidays, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on:

  • Delivery location

  • Package weight and dimensions

  • Courier rates

  • Delivery service selected

Applicable shipping charges will be displayed during checkout or communicated before payment confirmation for manually processed orders.

Any promotional free shipping offers are subject to their respective terms and conditions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing your tracking information, where available.

Tracking updates are provided by the courier and may take time to appear after shipment.

Delivery Requirements

For alcoholic beverage deliveries:

  • The recipient must be at least 18 years of age.

  • BOOZIFY™ or our courier partner may request a valid government-issued identification to verify the recipient's age.

  • We reserve the right to refuse delivery if age verification cannot be completed.

Delivery Attempts

Our courier partners may attempt delivery in accordance with their standard procedures.

If delivery cannot be completed due to:

  • Incorrect or incomplete delivery address

  • Recipient unavailable

  • Refusal to accept the order

  • Failure to comply with age verification requirements

  • Failure to respond to courier communications

additional shipping or redelivery charges may apply.

Address Accuracy

Customers are responsible for ensuring that all shipping information provided is complete and accurate before placing an order.

BOOZIFY™ is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information.

If an order has not yet been dispatched, we will make reasonable efforts to accommodate address changes upon request.

Risk of Loss

Ownership and risk of loss transfer to the customer upon successful delivery of the order to the shipping address provided.

Customers are encouraged to inspect their package immediately upon receipt.

Damaged, Missing, or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of receiving your package.

To help us investigate and process your request, please provide:

  • Your order number.

  • Clear photos of the unopened shipping package.

  • Photos of all sides of the package.

  • A photo of the courier shipping label or waybill.

  • Photos of the product(s) received.

  • Photos showing any visible damage or discrepancies.

  • A continuous, unedited unboxing video, where available.

Claims submitted without sufficient supporting documentation may delay or affect the review process.

Please refer to our Return & Refund Policy for complete details regarding eligible claims.

Delays Beyond Our Control

BOOZIFY™ is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Courier operational delays

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Customs or regulatory inspections

  • Transportation disruptions

  • Force majeure events

Such delays do not automatically qualify for refunds or order cancellations.

International Shipping

At this time, BOOZIFY™ ships within the Philippines only.

International shipping is not currently available.

Contact Us

If you have questions regarding shipping or delivery, please contact us:

BOOZIFY™ Customer Support

Email: support@shopboozify.ph

Website: shopboozify.ph

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT+8)

Policy Updates

BOOZIFY™ reserves the right to modify this Shipping Policy at any time to reflect operational changes, legal requirements, or improvements to our services. Any updates will be posted on this page and become effective immediately upon publication.